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Camarero/a - Hotel Blanes Horitzó 4*
¿Te apasiona el mundo de la restauración y disfrutas trabajando en entornos dinámicos donde la atención al cliente y el detalle marcan la diferencia? En Pierre & Vacances, líder europeo en alojamiento turístico, buscamos camareros/as comprometidos, polivalentes y con vocación de servicio, que quieran formar parte de un equipo que cuida tanto a sus clientes como a sus profesionales.
️ Tu misión
Serás responsable de la operativa diaria del servicio en sala o bar, garantizando una atención excelente al cliente, el correcto desarrollo del servicio y el cumplimiento de los estándares del establecimiento.
️ Tus responsabilidades
Formarás parte del equipo de restauración, siendo una pieza clave en la experiencia gastronómica de nuestros huéspedes. Entre tus funciones principales estarán:
- Atención y servicio al cliente durante el desarrollo del servicio en restaurante y/o bar.
- Conocimiento y asesoramiento sobre la oferta gastronómica y de bebidas del establecimiento.
- Preparación y puesta a punto de la sala antes, durante y después del servicio.
- Toma de comandas, servicio de alimentos y bebidas, y correcta gestión de tiempos.
- Aplicación de técnicas de venta para maximizar la experiencia del cliente y los ingresos del punto de venta.
- Gestión de cobros y responsabilidad sobre la caja durante el turno asignado.
- Identificación de necesidades del cliente y capacidad de ofrecer un servicio personalizado.
- Cuidado y buen uso de instalaciones, maquinaria y utensilios de trabajo.
- Apoyo en tareas de cierre, incluyendo control y cuadre de caja en ausencia del responsable.
- Coordinación con el resto de departamentos para garantizar un servicio excelente.
- Cumplimiento de las normas de higiene, seguridad alimentaria y prevención de riesgos laborales.
- 1 año de experiencia demostrable en el cargo o puesto similar
- Excelentes capacidades de organización.
- Conocimientos en servicios de sala, gastronomía y enología.
- Idiomas: inglés, se valorará otros idiomas.
- Alta capacidad de venta, promoción y upselling – crosselling
- Acreditaciones requeridas
- Carnet manipulador de alimentos
- Se valora: estudios relacionados con la gestión de sala, montaje de mesas, organización de rangos, técnicas de ventas.
