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Product Manager, Parcel Shipping Platform – Integrations
Job Description:
- Own the Standalone Parcel offering and its flexible integration model (direct API, Stord-centric, and hybrid/customer-system flows)
- Own the Standalone Parcel APIs and the Parcel Rating API that lets customers and other Stord services retrieve quotes without initiating a label workflow
- Own supporting capabilities that make the API production-ready for external brands, including address validation and the manifest API for shipment visibility
- Partner with the Commercial Product Owner, go-to-market, and the Director of TMS — bringing your own product vision for the portal and APIs, not just turning requirements into specs
- Own the integrations to external TMS providers — Shipium (primary) and EasyPost (secondary) — including integration roadmaps, capability gaps, and escalations
- Lead evaluation, onboarding, and integration of emerging international providers as Stord expands its global footprint
- Own vendor-account support, including bring-your-own-carrier and drop-ship scenarios that broaden the brands Stord can serve
- Drive the strategy to keep business-critical logic internal while using external providers for what they do best (e.g. label generation)
- Own external tracking integrations (e.g. EasyPost) and the evaluation of additional providers to fill tracking gaps, especially internationally
- Own time-in-transit as an externally-informed capability and the manifest visibility that brands rely on
- Deliver a unified, dependable tracking experience across a heterogeneous carrier network
- Lead the integration of newly acquired businesses (e.g. W2G, and future acquisitions) onto the Stord platform, in coordination with Core TMS for any audit/rating changes
- Own the exposure of TMS rating and charge data to other Stord systems, including parcel rates and audited charges surfaced in the OMS
- Own manifesting workflows that connect Stord to brands’ fulfillment processes
- Serve as the product relationship owner for external TMS, carrier, and tracking partners
- Run point on establishing relationships with additional providers for international expansion
- Represent Stord’s integration needs in commercial and technical discussions with partners.
Requirements:
- Hands-on experience owning API products and external integrations at meaningful scale
- Understanding of integration patterns (direct, hybrid, system-to-system) and how to meet customers with different technical capabilities
- Familiarity with carrier and TMS APIs and the realities of integrating heterogeneous external systems
- Instinct for versioning, reliability, error handling, and the operational realities of running integrations in production
- Track record building B2B or platform products that generate revenue — ideally taking an internal capability to an external, commercial offering
- Understanding of how API-first products are packaged, onboarded, and adopted
- Ability to align product decisions with revenue, margin, and go-to-market needs
- Familiarity with parcel carrier operations, tracking, and manifesting
- Exposure to external TMS providers (Shipium, EasyPost, or comparable) and how they fit a broader stack
- Experience with or strong interest in international parcel shipping, including tracking and carrier complexity
- Experience managing external vendor and partner relationships, both commercial and technical
- Ability to evaluate and onboard new providers with a clear build-vs-buy-vs-integrate framework
- Strong concept docs, user stories, and acceptance criteria, and comfort in a defined product-engineering workflow.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off