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Transaction Processing Associate I

May 1, 2026

Transaction Processing Associate I(REMOTE) - Must reside within 50 Miles Radius of Albuquerque, NM$16.50 Hourly Join the Conduent Customer Service Team Interested in supporting New Mexico Medicaid Program? Conduent has immediate opening for a Transaction Processing Associate I Position. This is a great opportunity to learn about Medicaid Program! Working for you Here are a few good reasons to work at Conduent: <ul style="list-style-type: disc;"><li style="line-height: 115%;">Pay is $16.50/hour, which may be below your state's minimum wage. Please take this into consideration when applying.</li><li style="line-height: 115%;">Paid Training</li><li style="line-height: 115%;">Medical, dental, 401K/matching, vision benefits, and more! </li><li style="line-height: 115%;">PerkSpot - Employee discount program </li><li style="line-height: 115%;">Career growth opportunities </li><li style="line-height: 115%;">Positive employee friendly culture </li><li style="line-height: 115%;">Full time (Mon. – Fri. 8:00 AM – 4:30 PM)</li></ul> Requirements <ul style="list-style-type: disc;"><li style="line-height: 115%;">Must at least 18 years of age or older</li><li style="line-height: 115%;">Have a High School Diploma or an equivalent level of education. </li><li style="line-height: 115%;">Must be able to submit to a pre-employment screening</li><li style="line-height: 115%;">Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. </li><li style="line-height: 115%;">Care Coordination Experience</li></ul> SummaryTransaction Processing Associate I reports directly to the Outreach Supervisor. Conducts presentations throughout the community on New Mexico Medicaid Program. Will meet with groups or individuals. Provide accurate information about the New Mexico Medicaid Program and can assist beneficiaries in enrollment and eligibility assistance for potential and existing New Mexico Medicaid beneficiaries. Processes eligibility applications and determines eligibility for the program. Enters eligibility information into a web-based computer system and references other NM-specific databases as appropriate. Follows up with beneficiaries with correspondence, performs file updates as information comes in, and assesses service/information. What you will be doing: <ul style="list-style-type: disc;"><li>Support the research process unit for the SBE (state-based exchange) </li><li>Determine eligibility for NM Medicaid Program according to the NM Medicaid Care regulations/guidelines by reviewing documentation to accurately enter data into a web-based computer system and following procedures for running automated eligibility rules; prepare correspondence for missing information as appropriate; make outbound calls to obtain, clarify, or validate the information. </li><li>Seasoned processor with strong knowledge of all systems used for processing – SME (subject matter expert) </li><li>Process applications while maintaining an error rate of 5% or below. </li><li>Assist in the call center when needed and train new staff.</li><li>Work independently on projects. </li><li>Assist/train new staff when needed. </li><li>Maintain good attendance and punctuality. </li><li>Adhere to changes in policy and procedure. </li><li>Provide clear, complete, accurate, and objective information based on a full understanding of program requirements. </li><li>Build relationships with the community and advocacy groups. </li><li>Provides administrative support to the business operations by performing processing tasks such as data entry, scanning, mail sorting or similar activities, electronic portal. Media conversation, content storage and retrieval. </li></ul> Come join us and grow with a team of people who will challenge and inspire you to be the best! We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Apply Today! #Remote 44 Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. <style></style> Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: <a href="" target="_blank" rel="nofollow">click here to access or download the form</a>. Complete the form and then email it as an attachment to <a href="mailto:FTADAAA@conduent.com" target="_blank" rel="nofollow">FTADAAA@conduent.com</a>. You may also <a href="" target="_blank" rel="nofollow">click here to access Conduent's ADAAA Accommodation Policy</a>.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...