Support Worker


****Average hourly rate is $18.48 (including wage, incentives, bonuses, overtime, shift differential, etc.)****


***$500 Sign-On Bonus***


Location: Ottawa Office (Travel to other counties required)

Work Type: Full-Time | Hybrid Available


Do you love helping kids and families? Want flexibility and meaningful work? Join TFI Family Services as a Support Worker!


What You’ll Do:

  • Teach life skills like emotional regulation and communication
  • Help families access resources and build better futures
  • Be a positive role model and advocate for children

What You Need:

  • High school diploma or Associate degree in Human Services
  • 2 years of experience with children and families
  • A heart for helping and a willingness to learn

Why You’ll Love It Here:

  • 20 days of personal leave (25 after year one) + 12 holidays
  • Tuition reimbursement & retention bonuses
  • Supportive team and impactful work

Apply now:

TFI is an Equal Opportunity Employer.


Requirements


Predictive Index assessments assist hiring managers determine if a candidate may be a good match for the position.


Please Complete a Predictive Index assessment at the following link:


The PI assessment takes 5-7 minutes to complete. There are no right or wrong answers.


Company Description
At TFI, we understand the importance of taking care of our workforce so they can best serve the children in our care. We are committed to providing our employees with competitive pay, robust benefits, and a supportive work environment. Our comprehensive benefits package includes medical, life, and disability insurance, dental and vision plans, flexible spending accounts, and a 401(k) retirement plan with a 5% company match.

We also offer a longevity bonus, annual raises, flexible scheduling, work from home or hybrid options, and an Employee Assistance Program. Our employees enjoy generous paid time off, with four weeks in the first year of employment, and 12 paid holidays. We provide mileage reimbursement or fleet cars, tuition assistance or reimbursement, a company cell phone or phone allowance, and opportunities for personal growth, development, and advancement. Above all, we pride ourselves on fostering a diverse, equitable, and inclusive work environment.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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