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Manager, UX
Job Description:
- Manage and mentor a team of product designers, providing regular feedback, career coaching, and support for their professional growth
- Provide hands-on strategic support to designers on your team — stepping in to help them navigate complexity, communicate with stakeholders, and develop their design thinking
- Foster a team culture of craft, curiosity, and psychological safety — where designers feel empowered to take creative risks and learn from outcomes
- Oversee workload distribution and resourcing across your team, ensuring designers have clear priorities and appropriate scope
- Partner with the Senior UX Manager to co-lead the broader UX team, contributing to shared direction, team health, and org-level UX initiatives
- Establish and communicate design direction for your team's product areas, ensuring consistency and quality across interconnected user journeys
- Lead regular design reviews and critiques that elevate the work and build shared standards across the team
- Contribute to the development of shared design principles and quality criteria that can scale across a growing product portfolio
- Partner closely with Engineering and Product leaders to develop a shared understanding of your vertical's goals and ensure your team's work connects to the broader product strategy
- Build and maintain strong working relationships with Product, Engineering, Customer Experience, and Marketing leadership to align design work with organizational goals
- Advocate for user-centered thinking at the leadership level, communicating the strategic value and business impact of UX investment
- Partner with UX Research and Data teams to ensure design decisions across your team are grounded in evidence and validated through appropriate methods
- Contribute to the evolution of the ActBlue Design System to meet the needs of a growing product portfolio and ensure consistent implementation across teams
- Contribute to the development of shared UX processes, tooling, and ways of working that benefit the broader design organization
Requirements:
- 6–8+ years of UX experience, including prior experience managing a team or coaching and mentoring other designers
- Experience leading end-to-end product delivery — from discovery and ideation through to high-fidelity execution — including MVPs and complex product features
- Proven ability to manage and coach designers in a cross-functional environment, with a track record of supporting career growth and delivering high-quality work
- Experience working with remote, geographically distributed teams across product, engineering, and other functions
- A user-first approach to design grounded in research and data, with experience leading discovery, ideation, and user research sessions and connecting insights to product decisions
- Strong storytelling and communication skills, with experience presenting to and influencing audiences at multiple levels of an organization
- Experience working within or contributing to a shared design system
- A commitment to fostering a collaborative and inclusive work environment — not just welcoming, but actively centering and amplifying perspectives and backgrounds different from your own
Benefits:
- Flexible work schedules and an unlimited time-off policy
- Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability
- Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
- Dependent and health care flexible spending account options
- Employee Assistance Program (EAP) benefits for employees
- Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
- A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
- Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
- Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times
