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Kubernetes Engineer ($28/hr. on w2)
Job Title: Kubernetes Engineer
Location: Remote
Mode : Contract (6+ Months)
Rate - $28/hr. on w2
USC/GC only
- Job Description,
- Execute routine operational tasks
- in Kubernetes and cloud environments by following established runbooks and standard operating procedures, ensuring platform stability and compliance with best practices.
- Monitor cluster health and performance
- , track key metrics, and respond to system alerts; perform initial troubleshooting of Kubernetes workloads and nodes, and promptly
- escalate complex issues
- to L2 engineers when necessary.
- Deployment & CI/CD Support:
- Assist with application deployments
- on Kubernetes clusters, following defined processes to help roll out updates and new releases in coordination with senior engineers.
- Support CI/CD pipeline executions
- (e.g., using GitLab CI, Ansible, Terraform, Helm), ensuring deployment jobs run smoothly and in accordance with change management guidelines and branching strategies.
- Incident Response & Troubleshooting:
- Respond to alerts, incidents, and service requests
- in a timely manner, performing initial triage and remediation steps as directed by runbooks or supervisors.
- Coordinate with senior engineers during incidents
- , providing clear information, gathering logs and metrics (using tools like kubectl and cloud dashboards), and assisting in root cause analysis while learning from every incident.
- Documentation & Runbook Management:
- Maintain and update technical documentation
- , including operational runbooks, knowledge base articles, and troubleshooting guides in collaboration tools (e.g., Confluence). Ensure all procedures and fixes are well-documented for future reference and team use.
- Adhere to IT service management processes
- , accurately logging activities and resolutions in tools like ServiceNow or Jira, and contribute to improving documentation as systems and processes evolve.
- Collaboration & Continuous Improvement:
- Work closely with offshore L2 teams
- , ensuring effective knowledge handover and collaboration. Engage in regular meetings with global colleagues to discuss ongoing issues, share updates, and verify that resolved issues remain fixed.
- Contribute to process improvements
- by identifying repetitive manual tasks suitable for automation or optimization. Share insights and suggestions with the team to enhance operational efficiency and reliability over time.
- REQUIRED TECHNICAL SKILLS & EXPERIENCE
- Experience
- in a Kubernetes, DevOps, or cloud infrastructure support role (entry-level/associate level).
- Solid understanding of Linux
- operating systems (e.g., Ubuntu, Amazon Linux 2) and basic system administration skills in a cloud or data center environment.
- Exposure to CI/CD pipelines and tools
- such as GitLab CI, Ansible, Terraform, and Helm, with a foundational understanding of how code is built, tested, and deployed.
- Basic experience with public cloud platforms
- (AWS and/or Azure), including familiarity with core services and any hands-on project or internship experience on cloud infrastructure.
- Proficiency with command-line tools
- such as kubectl for Kubernetes management, container tools like Docker/nerdctl, version control systems (Git/GitLab), and basic use of cloud CLIs (AWS CLI and/or Azure CLI).
- Foundational knowledge of Kubernetes concepts
- Familiarity with version control and collaboration tools
- , including code repositories and basic branching/merging strategies using Git or platforms like GitLab.
- Experience with ITSM and documentation tools
- , such as logging incidents and changes in ServiceNow or Jira, and using Confluence or similar platforms for knowledge sharing.
- Education:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
- SOFT SKILLS & COMPETENCIES
- Strong attention to detail
- and commitment to following established processes and protocols.
- Good communication skills
- (both written and verbal), with the ability to docum