[Hiring] Shift Lead-Crisis Care Consultant @Centerstone

Role Description

This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. This position will provide brief clinical screenings, risk assessments, and appropriate service linkage for individuals who are experiencing an acute mental health crisis, as well as support crisis care consultants during shift by:

  • Answering operational questions
  • Overseeing the scheduling of crisis services
  • Supporting new hire onboarding in telephonic crisis work and online emotional support

Qualifications

  • Bachelor’s Degree in Behavioral Science, Psychology, Social Work, or related field or Certified Peer Recovery Specialist required
  • Master’s Degree preferred
  • One year experience providing crisis intervention services required, two years preferred
  • Shift Availability: 9:30pm-6am CST
  • Certification/Licensure: N/A

Requirements

  • Cross trained in telephonic and online emotional support services
  • Demonstrate high level of clinical knowledge and skill in providing risk assessments and crisis intervention
  • Effectively communicate via written, verbal, in person and virtual methods
  • Demonstrates high-level customer service skills and professional etiquette
  • Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources
  • Knowledge of suicide assessments
  • Skill in providing crisis intervention

Benefits

  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Employee Resource Groups
  • Continuing education opportunities
  • Employee Assistance Program
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