[Hiring] PHONE TRIAGE RN- ACCESS SERVICES @Froedtert

Role Description

Responsible for triaging incoming calls to the Froedtert & Medical College of Wisconsin (F&MCW) After Hours Answering Service from patients, caregivers, or other health care providers. The Triage RN assesses the patient's needs and provides appropriate clinical options through the guidance of the triage protocols which may include:

  • Education regarding immediate care advice
  • Preventative behavior

Patient calls to the After Hours Answering Service are documented using a telephone encounter in Epic, the electronic medical record.

Qualifications

  • A minimum of five years of clinical experience in acute or ambulatory care is required.
  • Seven or more years of clinical experience in acute or ambulatory care is preferred.
  • Professional knowledge of nursing theory and practice at a level normally acquired through completion of a minimum of two years education at an accredited School of Nursing in order to be eligible for licensure as a Registered Nurse is required.
  • Bachelor's degree is preferred.
  • Requires current state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC (Nurse Licensure Compact).

Requirements

  • Candidate must live within a 1-hour radius of the Woodland Prime facility.
  • Standard Hours: 28.00
  • Shift: Shift 3
  • Shift Details: Every other week (A week): Mon- Sun 2200-0600. Holidays on A week.

Benefits

  • Pay is expected to be between: $29.70 - $46.04 (hourly).
  • Paid time off.
  • Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities.
  • Academic Partnership with the Medical College of Wisconsin.
  • Referral bonuses.
  • Retirement plan - 403b.
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics.
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available.

Company Description

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research, and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network includes:

  • Ten hospitals
  • Nearly 2,000 physicians
  • More than 45 health centers and clinics

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce.

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