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Full Stack Support Enginner

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies.We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles.We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together!<h2>Fullstack Support Developer - Product</h2>Employment Type: Full-time (Employment Contract only)The Fullstack Support Developer - Product works on ongoing support tasks, estimates sprint tasks, resolves defects, and troubleshoots issues. The role also includes maintaining code quality, and ensuring timely task completion. The developer should have a strong ability to work in an Agile environment, contributing to sprint planning, daily stand-ups, and retrospectives. In addition to technical skills, the developer must demonstrate strong personal productivity, problem-solving capabilities, and effective communication and collaboration skills.<h2>In this role, you’ll get to</h2><ul style="min-height:1.5em"><li>Maintain the quality of source code, whether writing or reviewing it.</li><li>Deliver assigned tasks on time and in whole, following both Agile sprint timelines and established SLA (Service Level Agreement)</li><li>Responsible for the resolution of production issues and providing precise, efficient fixes.</li><li>Provide accurate task estimations during sprint planning sessions.</li><li>Actively participate in support planning and Agile practice such as stand-ups, sprint planning, and retrospectives.</li><li>Follow the defined software development lifecycle and Agile processes.</li><li>Maintain personal JIRA discipline by updating tasks promptly and accurately.</li><li>Suggest improvements for the support process, software development lifecycle, CI/CD, and QA.</li><li>Collaborate with the team to ensure that Agile practices, including regular sprints and incremental development, are followed efficiently.</li></ul><h2>Who you are and what you’ll need for this position</h2>Technical Skills:<ul style="min-height:1.5em"><li>3+ years of experience in both frontend and backend development</li><li>Proficiency in SQL (MSSQL)</li><li>Strong experience with PHP and the Laravel framework</li><li>Solid understanding of HTML, CSS, and JavaScript (Node.js and frontend)</li><li>Experience with modern frameworks such as React</li><li>Experience working with AWS</li></ul>Methodology & Process<ul style="min-height:1.5em"><li>Experience working in Agile environments, including sprint planning, daily stand-ups, and retrospectives</li><li>Familiarity with Agile practices such as backlog grooming, sprint estimation, and continuous integration</li><li>Experience working in SaaS environments</li><li>Exposure to AI-assisted development tools (e.g., Claude, GitHub Copilot, Cursor) to enhance coding, code review, and debugging workflows</li></ul>Soft Skills<ul style="min-height:1.5em"><li>Strong client- and business-oriented mindset, with the ability to translate business requirements into technical solutions</li></ul><ul style="min-height:1.5em"><li>Good communication skills (Intermediate English or above)</li></ul>Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.What you will get from us:<ul style="min-height:1.5em"><li>People: work with talented, collaborative, and friendly people who love what they do.</li><li>Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us.</li><li>Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you!</li><li>Work/life harmony: 26 days vacation, floating and set holidays, wellness allowance, and paid parental leave.</li><li>Medical insurance, life insurance, and business travel insurance</li><li>Stock options as part of our equity-sharing program.</li><li>Comprehensive perks program providing stipends for cell phone and internet, home office setup, mental wellness, professional development and tuition reimbursement, plus occasional company-funded meal opportunities throughout the year.</li></ul>Who we are:CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at<a target="_blank" rel="noopener noreferrer nofollow" href="http://www.creatoriq.com/"> </a><a target="_blank" rel="noopener noreferrer nofollow" href="http://www.creatoriq.com">www.creatoriq.com</a> and follow us on<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/company/creatoriq"> LinkedIn</a> and<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.instagram.com/creatoriq"> Instagram</a>.At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.Compensation, benefits, and beyond:We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, <a target="_blank" rel="noopener noreferrer nofollow" href="https://creatoriq.notion.site/What-you-ll-get-from-us-at-CreatorIQ-Poland-EU-84ac509311bc40ee835cc56b9b451c1f?pvs=4">we invite you to review our benefits and perks</a>.AI Transparency NoticeWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our <a target="_blank" rel="noopener noreferrer nofollow" href="https://creatoriq.notion.site/Global-Candidate-Privacy-Notice-1f29bdd3fbd98069a1e2eb6acefb3acf">Global Candidate Privacy Notice</a>.

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