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Dir Digital (Gas & Safety Analytics)

About the position

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7. This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa. Location : This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to One Energy Plaza located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify). General Summary of Job Responsibilities The Applications and Analytics team is at the heart of innovation, powering Michigan’s future by crafting cutting-edge digital solutions that transform how our customers and communities experience energy. Guided by our Digital First strategy, we harness modern technical practices and agile methodologies to create intuitive, impactful software that drives measurable business value and enhances user experiences. Join a dynamic team where collaboration, creativity, and impact converge! We partner closely with business teams to uncover digital opportunities, prioritize high-impact outcomes, and deliver trustworthy, user-friendly technology. By embracing our CE Way principles—engaging on solutions, illuminating priorities, and minimizing waste—we build systems that are simple, helpful, and valuable. If you’re passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy! The Director, Digital leads the team responsible for delivering a portfolio of digital products. In partnership with business stakeholders, the Director owns product outcomes and ongoing optimization. This role reinforces product development standards and agile practices to ensure efficient and scalable delivery. The Director aligns digital talent, ways of working, and strategic priorities with organizational goals; ensures teams deliver measurable business value; and partners with business and technology leaders to advance digital transformation.

Responsibilities

Drive digital maturity by reinforcing standards and best practices.
Foster a digital culture grounded in agile methodologies and continuous learning.
Guide business readiness and change management efforts that impact people, processes, and technology.
Partner with business stakeholders to define digital priorities and inform investment decisions.
Lead cross-functional teams and initiatives that advance digital capabilities and maturity.
Lead and oversee product delivery outcomes across one or more product lines, ensuring alignment with business priorities throughout the entire product lifecycle.
Monitor performance, capacity, and resource needs across teams and adjust as necessary to meet evolving demands.
Remove impediments and drive continuous improvements to the operating model.
Ability to partner with our Gas organization to identify analytic use cases and ensure the team is equipped to deliver on the highest value items.
Ability to helps teams discern the right solution (a report, an analytic model, AI, etc.) per use case.
Perform other duties as assigned or as necessary.

Requirements

Ability to develop and maintain professional relationships, including active listening, building rapport, and maintaining objectivity.
Ability to foster a creative, innovative environment that encourages colleagues to identify opportunities to advance the business in support of customer needs and organizational goals.
Promotes diverse thinking to discover new and improved ways of working.
Skilled at influencing others through change. Involves, equips, and supports colleagues through transitions to accelerate realization of business benefits.
Ability to inspire, motivate, and empower teams to deliver on organizational goals. This includes coaching and mentoring, performance management, fostering collaboration, and owning team results.
Ability to deliver compelling messages, motivate effectively, and connect colleagues to the organization’s purpose. Uses storytelling to inspire belief in the vision and strategy.
Demonstrates openness to new and iterative ways of working.
Business Acumen: Shows strong awareness of broader internal and external business environments.
Political Savviness: Builds and influences stakeholder networks both internally and externally.
Collaborates effectively with employees who bring diverse perspectives and experiences.
Bachelor’s degree in Information Technology or a related discipline with ten (10) or more years of proven success leading people and other leaders in a technical environment. Experience leading projects and/or cross-functional teams, and experience designing, deploying, operating, and/or maintaining systems that deliver measurable business benefits OR experience designing, delivering, and enhancing digital services.
[OR] Associate’s degree in Information Technology or a related discipline with twelve (12) or more years of proven success leading people and other leaders in a technical environment. Experience leading projects and/or cross-functional teams, and experience designing, deploying, operating, and/or maintaining systems that deliver measurable business benefits OR experience designing, delivering, and enhancing digital services.
[OR] High School Diploma/GED with fourteen (14) or more years of proven success leading people and other leaders in a technical environment. Experience leading projects and/or cross-functional teams, and experience designing, deploying, operating, and/or maintaining systems that deliver measurable business benefits OR experience designing, delivering, and enhancing digital services.